Fri, 22 May 2026, 00:33

Syllabus

Implementing Cisco Collaboration Applications (300-810 CLICA) Training Singapore.

Implementing Cisco Collaboration Applications (CLICA) Course Overview

Implementing Cisco Collaboration Applications (300-810 CLICA) training course is designed for the exam 300-810 CLICA which is associated with the CCNP Collaboration Certification. In this training class, you will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

Module 1: Single Sign-On (SSO) for Collaboration Applications

Describe these types of SSO as they relate to Collaboration

Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

Describe these components of SAML 2.0 and later

Module 2: Cisco Unified IM and Presence

Configure Cisco Unified Instant Message and Presence on premises

Troubleshoot Cisco Unified IM&P on premises

Module 3: Cisco Unity Connection and Cisco Unity Express

Configure these in Cisco Unity Connection

Troubleshoot these in Cisco Unity Connection

Implement toll fraud prevention

Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

Describe digital networking in multicluster deployments in Cisco Unity Connection

Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

Troubleshoot Cisco Unity Express integration to Cisco Unified CME

Module 4: Application Clients

Configure DNS for service discovery

Troubleshoot service discovery

Configure Jabber client installation switches

Troubleshoot Cisco Jabber Instant Messaging and Presence

Troubleshoot Cisco Jabber phone control

Troubleshoot Cisco Jabber voicemail integration

Troubleshoot certificate validation for Jabber clients

Describe the Cisco Unified Attendant Console Advanced integration