Overview
Audience:
This course is designed for all staff requiring a wider view of the Change Process to get the best results for their part of the business
Format of the course
A combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
At the end of this course, attendees will be able to:
- Explain the basic Change Strategies that underpin the planning for change in an organisation
- Understand the use and application of the 9 Change Principles
- Construct a Change Plan suitable to their part of the business
Course Outline
Basic Change Strategies
- How do we decide where the business is now?
- Once that decision is made we can begin planning for change which will involve:
- Planning to Attack: challenging the competition
- Planning to Defend: protecting our current position
The 9 Change Principles in detail
- Compelling Reason for Change
- Clear Vision and Objectives
- Context for Change
- Momentum
- Stakeholder Engagement
- Alignment
- Embedding Change
- Great Sponsorship
- Emotional Responses to Change
Resistance to Change
- Why do people resist change?
- What are the potential benefits of resisting change?
Team Development through a Change Process
- What are the challenges to teams in change environments?
- What are the potential benefits of resisting change?
Handling Conflict
- What should we do when change goes wrong?
- How do we deal with conflict in the change process?
Action Planning
- Creation of an implementable Change Plan for a part of the business