Implementing Cisco Collaboration Applications (CLICA) Course Overview
Implementing Cisco Collaboration Applications (300-810 CLICA) training course is designed for the exam 300-810 CLICA which is associated with the CCNP Collaboration Certification. In this training class, you will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.
Module 1: Single Sign-On (SSO) for Collaboration Applications
- Describe these types of SSO as they relate to Collaboration
- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later
Module 2: Cisco Unified IM and Presence
- Configure Cisco Unified Instant Message and Presence on premises
- Troubleshoot Cisco Unified IM&P on premises
Module 3: Cisco Unity Connection and Cisco Unity Express
- Configure these in Cisco Unity Connection
- Troubleshoot these in Cisco Unity Connection
- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
- Describe digital networking in multicluster deployments in Cisco Unity Connection
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
- Troubleshoot Cisco Unity Express integration to Cisco Unified CME
- Configure DNS for service discovery
- Troubleshoot service discovery
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Describe the Cisco Unified Attendant Console Advanced integration