Overview
Magento is a powerful and flexible open-source e-commerce platform.
In this instructor-led, live training participants will learn how to process a purchase order and make shipments.
Audience
- Sales reps
- Sales processing agents
Format of the course
- Part lecture, part discussion, exercises and heavy hands-on practice
Requirements
- Basic knowledge of e-commerce
- Basic computer usage experience
Course Outline
Introduction
- Understanding the basic elements of Magento
Overview of Order Management
- Order workflow in Magento
- Order status and state
Processing a Purchase Order
- Editing and removing orders
- Managing pre-orders and back orders
- Managing export and import through extensions
Checkout Process
- Adding custom steps to checkout process
Shipping Options and Delivery Tracking
- Shipment notifications
- Tracking order numbers
- Setting up partial shipments
Tracking Payment and Invoicing
- Generating multiple invoices for a single order
Closing Remarks