Overview
In this instructor-led, live training, participants will learn how to use OpenSpan (now integrated into Pegasystems) to unify robotics and workforce analytics.
By the end of this training, participants will be able to:
- Use OpenSpan to automate Windows applications
- Automate web application process
- Deploy automated workflows
- Diagnose and debug processes
- Use OpenSpan in conjunction with Pegasystems workforce analytics software to improve customer service processes
Audience
- Software architects
- Developers
- Consultants
Format of the course
- Part lecture, part discussion, exercises and heavy hands-on practice
Note
- To request a customized training for this course, please contact us to arrange.
Requirements
- General understanding of business processes and office workflows
- A basic understanding of programming and the .NET framework
Course Outline
Introduction
- Why OpenSpan?
- OpenSpan vs UIPath, RPA Express and Automation Anywhere
Overview of RPA and OpenSpan Automations
Preparing the Development Environment
Installing and Configuring OpenSpan
Planning an Automation Strategy
Creating an OpenSpan Project
Navigating the OpenSpan UI
Working with Interaction Framework
Automating a Web Application
Automating a Desktop Application
Deploying an OpenSpan Solution
Using OpenSpan Management Console
Diagnostics and Debugging OpenSpan
Summary and Conclusion