Implementing Cisco Collaboration Core Technologies (CLCOR) Course: 350-801 Philippines.

Implementing Cisco Collaboration Core Technologies (CLCOR) Course Overview

In the age of communication, businesses are only as capable as the efficacy with which messages and information are shared both internally and externally. The systems chosen to facilitate the same are often picked carefully and with a strong foundation of research to minimize communication breakdowns and enhance interconnectivity. Through Implementing Cisco Collaboration Core Technologies training, participants will gain a proper understanding of crafting a seamless system facilitating communication required at any level for any reason at any time.

Module 1: Infrastructure and Design

  • Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
  • Configure these network components to support Cisco Collaboration solutions
  • Troubleshoot these network components in a Cisco Collaboration solution
  • Explain these components to support Cisco Collaboration solutions

Module 2: Protocols, Codecs, and Endpoints

  • Troubleshoot these elements of a SIP conversation
  • Identify the appropriate collaboration codecs for a given scenario
  • Configure codec negotiations
  • Deploy SIP endpoints
  • Troubleshoot collaboration endpoints

Module 3: Cisco IOS XE Gateway and Media Resources

  • Configure these voice gateway elements
  • Configure ISDN PRI/BRI
  • Troubleshoot ISDN PRI/BRI
  • Configure and verify the MGCP
  • Identify the appropriate media resources for a given scenario (hardware and software)

Module 4: Call Control

  • Describe the Cisco Unified Communications Manager digit analysis process
  • Implement toll fraud prevention on Cisco Unified CM
  • Configure globalized call routing in Cisco Unified CM
  • Describe Mobile and Remote Access (MRA)

Module 5: QoS

  • Describe problems that can lead to poor voice and video quality
  • Describe the QoS requirements for these application types (voice and video)
  • Describe the class models for providing QoS on a network
  • Describe the purpose and function of these DiffServ values as it pertains to collaboration
  • Describe QoS trust boundaries and their significance in LAN-based classification and marking
  • Describe and determine location-based CAC bandwidth requirements
  • Configure and verify LLQ (class map, policy map, service policy)

Module 6: Collaboration Applications

  • Configure Cisco Unity Connection mailbox and MWI
  • Configure Cisco Unity Connection SIP integration options to call control
  • Describe Cisco Unity Connection call handlers
  • Describe Cisco Unified IM&P protocols and deployment
  • Deploy Cisco Jabber on premises


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